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1-10 employees London, United Kingdom
Plain website screenshot

Plain provides a modern support platform catering to technical products with fast and integrated tools. It works with existing customer service channels like Linear and Slack, and extends functionality with a comprehensive API. The system supports a variety of communication methods, from email to custom APIs, allowing teams to provide effective support across different mediums. Plain is particularly adept at handling high-volume, high-context customer interactions, offering real-time data, code syntax highlighting, and seamless third-party integrations. It's designed for quick navigation and action, fostering a more efficient support workflow that matches today's expectations for rapid bug fixes and troubleshooting.