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11-50 employees Nantes, France
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Crisp is a unified business messaging platform that enhances customer engagement by centralizing team communications, data, and knowledge. It offers a Shared Inbox to manage conversations across various channels like live chat, email, Messenger, Instagram, WhatsApp, and phone calls. Crisp includes automation features to conduct repetitive tasks efficiently, a contact database, timeline viewing of customer interactions, and cobrowsing without plugins. Additionally, their customer engagement software targets leads and customers, supporting manual and automated outreach. A no-code chatbot builder with visual editing and 24/7 personalized conversation capabilities is also provided. Crisp supports customer support, sales, and marketing efforts.