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1-10 employees Copenhagen, Denmark
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Fullview is a customer support platform offering features like cobrowsing, session replays, and instant troubleshooting by integrating directly into CRM systems like Zendesk and Salesforce. It allows customer service representatives to start live calls, record user issues for replays, and gain instant access to console data for debugging. Fullview enhances the support experience by enabling faster issue resolution, providing product and engineering insight, and delivering a personalized customer service experience. It aims to minimize resolution times and reduce back-and-forth communication. Fullview is compliant with privacy regulations and is designed to be privacy-focused, automatically redacting sensitive data in sessions.