User feedback & bug reporting

Canny is a comprehensive platform geared towards businesses aiming to optimize their products through customer input. It enables organizations to collect feedback not only from customers but also from team members, ensuring a broad perspective on product development needs. Users can prioritize feature requests effectively, aiding in constructing a well-informed product roadmap. Canny keeps stakeholders updated on product enhancements, fostering an engaged community. The platform is designed to integrate seamlessly with existing workflows, offering hassle-free sign-up without the need for a credit card. This user-centric approach empowers firms to build better products aligned with customer desires.

Canny

Canny helps prioritize customer feedback for better product roadmap development.

Productboard offers a product management platform that enables teams to centralize customer feedback, align on priorities, and confidently decide what to build next. It facilitates digital transformation by switching from project to product management. The platform is employed by Fortune 500 and high-growth companies to enhance product team efficiency, align development with market needs, and get products to market quicker. With collaborative roadmapping, validated customer insights, and AI for data-driven prioritization, Productboard provides a single source of truth for customer data, ensuring that product teams are centered on user needs and able to deliver impactful products faster.

Productboard

Product management system that prioritizes and aligns product development efforts.

Product planning

Product development collaboration

Featurebase offers an affordable, user-friendly platform for startups to manage product feedback and announce updates. It facilitates easy collection of customer input through engaging portals or embedded widgets, and helps prioritize features by allowing users to vote. The tool enhances transparency with public roadmaps, guides intelligent prioritization linked to customer data, and streamlines communication via automatic emails. The AI-assisted management system reduces feedback duplication, and the dashboard simplifies feedback handling. It integrates with popular services, supporting efficient workflow integration. Its focus on simplicity and responsiveness has garnered positive reviews from various startup teams.

Featurebase

Feedback collection, prioritization tool, and update communication platform.

Instabug provides an all-in-one platform for mobile app performance tracking, crash analytics, bug reporting, and user feedback. It helps teams improve quality metrics, prioritize fixes, and manage releases efficiently. With tools like session replay, developers can see what users experience to address issues quickly. The service supports integration with various platforms including iOS, Android, and others. It also offers insights to align on stability and performance, with secure data hosting and compliance standards like SOC2 Type II and GDPR. Instabug empowers mobile teams to balance innovation and app stability, maintaining a good user experience.

Instabug

Instabug provides real-time feedback, crash reporting for mobile app optimization.

Frontend error monitoring

Frontend session replays

Kitemaker is a holistic software development tool that facilitates the entire product development lifecycle, from capturing user feedback to delivering products that users want. It aims to replace disparate tools by providing a single, collaborative platform where teams can scope, specify, and break down tasks without silos. With Kitemaker, teams can plan, discuss, track tasks collectively, and manage deliverables efficiently. It organizes user feedback and links it directly to the relevant tasks, ensuring insights influence current and future work. Kitemaker offers powerful integrations, optimizing the workflow for the whole team and enhancing the ability to plan, prioritize, and execute projects collectively.

Kitemaker

Collaborative tool for integrated software development and user feedback management.

Jam is a bug reporting tool that allows users to submit reports with a single click, automatically capturing all necessary information for developers to debug effectively. The tool is designed to be user-friendly, akin to taking screenshots, eliminating the need for writing reproduction steps. Users can annotate, blur, edit, and share reports. It integrates seamlessly with many development and productivity tools such as GitHub, Jira, Linear, Slack, ClickUp, Asana, Sentry, and Figma. Soon, it will support Datadog, Gitlab, Notion, and Airtable. Jam has a growing community of 90,000 users, positioning itself as an essential tool for the development community.

Jam enables one-click bug reporting simplifying developer's debugging process.

Gleap offers an AI-driven customer service platform enhancing user experience with features like visual bug reporting, live chat, and AI chatbot 'Kai'. It facilitates in-app bug recording with essential data for quicker troubleshooting. Their live chat and custom bots allow real-time user interaction. Gleap's AI bot provides 24/7 support, answering questions effectively. They encourage product improvement through user feedback by conducting surveys, presenting public roadmaps, and maintaining a knowledge base. Their automated messaging drives business growth. Essentially, Gleap enables businesses to increase customer satisfaction and sales while reducing support volume and accelerating the resolution of bugs.

Gleap

AI-enhanced customer service, bug reporting, live chat, feedback, product improvement.

Product onboarding and tours

Customer Support Knowledge Bases

Customer Support AI Automation

Website chat

Nolt offers a platform to collect and manage user feedback effectively, replacing outdated methods like spreadsheets or Trello boards. With a starting price of $29/month, and high ratings on review platforms, it's praised for its simplicity, ease of use, and valuable insights it provides to companies worldwide. Customers appreciate features like direct image pasting, simple setup, and customizable UI. Nolt enhances customer relationships and facilitates strategic decision-making and feature prioritization. It supports seamless webapp integration, including iFrame and Single Sign-On (SSO). Ultimately, Nolt enables better customer engagement and saves companies hundreds of hours by streamlining user feedback.

Nolt

Nolt gathers user feedback for better product development and customer insights.

User feedback & bug reporting

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