Fullview integrates with Zendesk featuring cobrowsing, session replays, and console logs for enhanced customer support.
Integration allows users to view customer session actions, errors, and frustrations directly within Zendesk tickets or live chat.
Offers the ability to share session replays with developers, and start a cobrowsing call for quicker issue resolution.
Fullview Console provides real-time console data during cobrowsing or session replays for efficient troubleshooting.
One-click installation simplifies setup process for Fullview’s Zendesk integration without additional downloads.

Fullview is a customer support platform offering features like cobrowsing, session replays, and instant troubleshooting by integrating directly into CRM systems like Zendesk and Salesforce. It allows customer service representatives to start live calls, record user issues for replays, and gain instant access to console data for debugging. Fullview enhances the support experience by enabling faster issue resolution, providing product and engineering insight, and delivering a personalized customer service experience. It aims to minimize resolution times and reduce back-and-forth communication. Fullview is compliant with privacy regulations and is designed to be privacy-focused, automatically redacting sensitive data in sessions.

Fullview

Fullview enhances customer support with cobrowsing and session replay tools.

Fullview Announces Zendesk Integration

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