Front, a customer communication software company, raises $65M in Series D funding, led by Salesforce Ventures.
The funding round includes contributions from Battery Ventures, PagerDuty CEO Jennifer Tejada, and existing investors.
This Series D values Front at $1.7B, with total fundraising to $204M, and positions them as a 'unicorn' startup.
Front is unique in the tech industry with 80% women in executive roles, and is led by a woman CEO.
The mission of Front is to enable better customer relationships at scale, focusing on maintaining strong, human connections.

Front is a customer communications platform that optimizes the way teams handle customer interactions. It streamlines workflows through automation, offers analytics for decision-making, and consolidates conversations into a single, omnichannel inbox. Collaboration features enable internal coordination, while workflow automation helps manage communications at scale. Front provides tools for real-time customer support via live chat and a knowledge base for quicker resolutions. Their system integrates with various platforms and APIs, tailoring to industries like finance, travel, and technology. It promises the personal touch of email with the efficiency of help desks, aiming to improve customer relationship management.

Front

Front streamlines communication for efficient customer service and team collaboration.

Front Secures Series D Funding

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