Front Introduces Smart Rules for Workflow Automation

Dec 16th, 2021Product
  • Smart Rules are adaptable formulas for automating workflows, replacing the need for coding.

  • They streamline processes by replacing multiple rules with one dynamic variable-based rule.

  • Examples of Smart Rules usage include message assignment, account owner notification, and data extraction from messages.

  • This update aims to save time for teams, allowing them to focus on delivering personalized customer service.

  • Customers can scale their automated workflows while maintaining personalized experiences as their customer base grows.

Recent Product News