Front Adds Instagram Integration

Jan 4th, 2022Product
  • Front introduced Instagram management directly within its platform.

  • Users can handle Instagram comments and DMs alongside emails and other messages in one place.

  • The new feature allows for internal collaboration and real-time draft replies with team members.

  • It provides a unified view of customer interactions across different channels for better service.

  • Front's analytics now also track Instagram engagement, enabling teams to optimize customer experience.