Introduction of a new and improved Crisp Bot Builder with a fresh design and enhanced features.
Inclusion of AI capabilities for creating FAQ chatbots integrated with the Crisp Helpdesk.
New drag-and-drop functionality and block management for intuitive bot scenario creation.
Advanced bot template management features, conditional logic, group actions, and multilingual support.
Upcoming blocks for the bot builder include Shopify, Zapier, and user data segmentation.

Crisp is a unified business messaging platform that enhances customer engagement by centralizing team communications, data, and knowledge. It offers a Shared Inbox to manage conversations across various channels like live chat, email, Messenger, Instagram, WhatsApp, and phone calls. Crisp includes automation features to conduct repetitive tasks efficiently, a contact database, timeline viewing of customer interactions, and cobrowsing without plugins. Additionally, their customer engagement software targets leads and customers, supporting manual and automated outreach. A no-code chatbot builder with visual editing and 24/7 personalized conversation capabilities is also provided. Crisp supports customer support, sales, and marketing efforts.

Crisp

All-in-one messaging platform enhancing customer service, sales, and marketing.

Crisp Unveils Revamped Bot Builder

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