Turo Implements Safety and Policy Improvements
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Turo announced policy changes to improve vehicle safety and align with consumer expectations, including requiring annual safety inspections for all vehicles listed in the US and Canada.
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Inspection deadlines vary depending on whether the car is newly listed or a recent model year, with potential unlisting for missed inspections.
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Turo partners offer complimentary or discounted inspection services to support host compliance with the new safety requirements.
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Cleaning and smoking policies have been updated; excessive uncleanliness or any smoking in vehicles incurs a significant fee, with the ability to directly report violations through the app.
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Additional support is provided to hosts via the Turo app for reporting issues, with the intent of streamlining conflict resolution and ensuring guest accountability.

