ManyChat to discontinue native SMS services in Australia, Belgium, Brazil, Germany, Mexico, and the Netherlands from April 1, 2021, due to high provider costs with Vonage.
The United States, Canada, and the United Kingdom will not experience any changes to their SMS service at this time.
Affected accounts will need to use an approved SMS app from the ManyChat App Store to send SMS messages after the shutdown.
Refunds for ManyChat Wallet balances will be provided for the remaining balance after April 1 due to these changes.
ManyChat is focusing on popular channels like Instagram and WhatsApp and intends to enhance the user experience with these platforms.

Manychat is a chat marketing tool that helps businesses automate conversations on messaging apps like Instagram, WhatsApp, Messenger, and SMS to boost sales and improve customer engagement. With Manychat, companies can instantly respond to messages, comments, and queries any time, streamlining communication and increasing conversion rates. It supports eCommerce, creators, agencies, and restaurants, and provides templates, AI assistants, and integrations to build and customize chatbot automations without technical expertise. Manychat claims to dramatically increase lead capture and sales conversions while saving time and reducing costs through efficient automated chat marketing strategies.

Manychat

Automates chat marketing on messaging apps to boost sales, engagement.

ManyChat International SMS Update

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