Customization Enhancements for incident.io's Slack Integration

Nov 10th, 2022Product
  • incident.io announced new features allowing users to further customize their incident channels in Slack, enhancing usability and relevance.

  • New Slack channel settings enable users to choose quick actions for incident channels, create custom quick actions, and set conditions for their display.

  • Users now have the ability to configure bookmarks within their incident channels to highlight key incident properties and provide quick access to resources.

  • Further customizations include choosing channel name formats and receiving policy reports via email, with adjustable report frequencies and timezones.

  • Other updates include multiple PagerDuty service escalations, enhanced incident announcement options, and various bug fixes.

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